Refund Policy


CMHA REFUND POLICY:

Administration Fee:

  • A non-refundable administration fee of $50.00 is applied to ALL player withdrawals prior to the start of player evaluations. This includes players involved in AA/AAA tryouts. 

Refunds Prior to Team Establishment:

  • If withdrawal occurs after the player's division evaluations have started but before teams are established, 50% of the total registration fee will be refunded.

Refunds After Teams Are Established:

  • No refunds will be provided after teams have been formed, except for:
    • Medical Reasons: A prorated refund will be given upon submission of the required medical documentation (details below).
    • Family Relocation: A prorated refund will be given if the family relocates out of CMHA's boundaries. 

Medical Withdrawal Requirements:

  • A medical certificate on medical practice letterhead
  • The date of diagnosis
  • The reason for non-participation, as recommended by the medical professional
  • Printed name and signature of medical professional

The refund will be prorated based on the date of diagnosis.

Conditions for Medical Refund:

  • Once a medical refund is issued, the player will be removed from the official roster and will no longer participate in team activities.
  • The roster spot will be considered vacant and may be filled by a new player registration.

Non-Refundable Situations:

  • No refunds will be issued for suspended players.
  • All conditioning camps are NON Refundable unless accompanied by a doctor's note. 

Withdrawal Notification:

  • Withdrawals must be communicated via email to info@canmorehockey.org.
  • The date and time stamp of the email will determine eligibility and applicable refund scenario.

 

 

 

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